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  1. Where do I get help?
  2. How do I install the plugin?
  3. How do I start Family Book Creator?
  4. How do I get Program Updates?
  5. Why do I see PLEASE REGISTER or EVALUATION VERSION on my pages?
  6. I purchased a valid license for Family Book Creator. What happens if I upgrade from FTM2012 to FTM2014 or FTM2014.1?
  7. Why do I get sentences that don't make sense?
  8. Why does 'Updating all fields…' take so much time and memory?
  9. I purchased a valid license for Family Book Creator. What happens if I upgrade to FTM 2017?
  10. Why do I need to verify my email address?
  11. Why are my images not included?
  12. What cropping and image manipulation options do I have?
  13. Why are my notes not listed?
  14. I received the error message 'This installation package is not supported by this processor type - contact the vendor' What should I do?
  15. Does the plug-in work together with OpenOffice Writer?
  16. Are there any limitations regarding the number of individuals or families?
  17. Why do I need to save the document explicit in Microsoft Word document format?
  18. Why are there empty pages inside my document?
  19. Disabling Internet Security Auto-protect while installing Family Book Creator?
  20. Why and how do I categorise media items in FTM?
  21. Is there a way to increase the size of images listed inside photo album sections?
  22. How to reduce the number of images displayed in a book?
  23. How do I include PDF files as media items in a book?
  24. How do I exclude notes from beeing part of my book?
  25. I got the message "An error occurred while unpacking files". What's going on?
  26. How do families get sorted inside kinship books?
  27. Does Family Book Creator work with FTM 2014.1 from Software MacKiev?
  28. Does Family Book Creator work with Family Tree Maker 2017?
  29. Do you also have a Mac OS X version of Family Book Creator?